最終更新日：October 10, 2021

FairyNova 2, thanks and apologies

hello everyone!

The number of FairyNova 2 jackets, which started on the 8th, has already exceeded 700.

Thank you for all your orders!

We are currently accepting orders from here. If you sell 1000 pieces, the price will be raised to 20% off, so if you are considering it, please place your order as soon as possible.

https://www.rasical.com/pages/fairynova2-crowdfunding

Some people seem to be unable to see the page, so please copy and paste this URL and you should be able to see it.

There are two things I would like to report today.

1. Coupon code problem when purchasing

Immediately after the launch, there was a flood of visitors, and we received many comments that even if they entered the coupon code, it would not be reflected, and that they did not understand this system well in the first place.

After that, I immediately abolished the coupon code and made it possible to purchase with the purchase button. Regarding this, we received hundreds of questions every minute, and we are very sorry that we could not contact you immediately.

There are still inquiries that we have not been able to respond to, and we are replying to them little by little. I'm very sorry, but I'll do my best to respond, so if you haven't heard from me, please give me a little more time.

Also, in this case, there are several people who have purchased it at the list price of 49,800 yen. Since we are unwilling to purchase at the regular price, we will check the time period of purchase, etc. and process the discount individually, so please wait for a while.

Once completed, you will receive a change notification email. There is nothing for the customer to do, so it is okay if you can wait.

2. View purchase price

After posting the coupon code, I made a purchase with the button that says 30% off, but there was a period when it was actually 20% off.

Regarding this problem, when we checked with the system provider, it was because the specification was that if you increase the number of buttons to purchase multiple items such as 30% OFF, 25% OFF, etc., the price will automatically become the highest.

Sorry. Regarding this, we will also investigate here, confirm the time period of purchase, etc., and process the discount individually, so please wait for a while.

Likewise, you will receive a change notification email upon completion. There is nothing for the customer to do, so it is okay if you can wait.

We apologize for any inconvenience this time.

In the future, we would like to improve the site design, difficulty in purchasing, etc. , so we will conduct a questionnaire. We would greatly appreciate your cooperation.

We are continuing to develop new products, so we will contact you again.

Radical

Sanada