Regarding FairyNova size exchange

To everyone who supported us.

The product has arrived safely at our warehouse in Japan.

We will be shipping in order from the second half of this week to the first half of next week, so please wait a little longer.
Well, this time, after receiving it, I will explain about the size exchange correspondence when the size does not fit.

Below are the steps for size exchange.

1. After receiving the product, please check the size before use.
*Please note that we will not be able to respond if there are missing accessories, tags that have been cut, dirt attached, washed, or traces of use.

2. If the size does not fit, please fill in the information below and contact us using the inquiry form below or individual message from Makuake.
▼ Contact form:https://www.rasical.com/pages/contact

▼Information to fill in
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・Order number ・Product (men's or women's)
・Purchase size
・Change desired size
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3. As soon as we confirm your inquiry, we will inform you of the return address.

4. After confirming the returned product, we will resend the product in the desired size.


Please note *We expect a large number of requests, so please understand that it may take some time to complete the size exchange.
*We may not be able to exchange size for men's S and women's S and 2L due to low stock.

Please contact us and we will answer whether it is possible to secure it individually at that time.

Thank you for your continued support.

Radical

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